Terms of Use

Reference - Kevin Irvine is a trading name of Kevin J Irvine and will be hereinafter referred to as ‘KJI’. KJI’s customer or client hereinafter referred to as ‘the client’

 

General - These terms apply to all transactions between KJI and the client unless specifically overridden by ‘special’ terms in writing from any of the directors of KJI.  These terms may be amended from time to time and updates will be posted on this website. In the event of any dispute these terms will stand unless overridden as above or settled in an English court of law.

 

Orders - Orders, or variations to an order, must be confirmed in writing. KJI reserve the right to refuse any order without necessarily giving a reason.

 

Cancellation - Clients may cancel an appointment by giving at least 24 hours notification. Orders may be cancelled by giving at least 48 hours written notification. If work has already commenced on an order that is cancelled, the customer is required to pay for any time already taken plus a cancellation fee of 20% of the original order. KJI reserve the right to cancel an order if it suspects the client of an act of bankruptcy or has commenced winding up by reason of insolvency or made an arrangement for the benefit of the creditors. We may also cancel a job if the client has (i)failed to pay his/her account. (ii)failed to keep to our terms of business. (iii)failed to deliver material on time thus causing us undue delay. In any of these instances the cancellation charges listed above will apply.

 

Pricing -We will provide written quotations when requested. Prices vary greatly depending on the job in hand but as a general rule time is charged at £15 for the first hour and £10 per additional hour. These rates include 1 master copy of your material where applicable.

 

Price Variation - All quoted prices are subject to changes in the costs of materials or labour; every effort will made to hold quoted prices. Unless specifically stated all prices are valid for 30 days and exclude carriage to the client. All quotations are subject to acceptance. We do not charge VAT.

 

Quantity Variation - Quantity variation of +/- 5% should not entitle the client to reject the goods and the ‘Sale of Goods’ Act shall be construed accordingly.

 

Payment - Payment to be received in full and cleared before goods or services are released to the client except where credit terms have been agreed with the client. If delivery is deferred by the client, KJI reserve the right to invoice goods when they are ready for dispatch.

 

Disputes - The value of any dispute shall be no higher than the value of the goods or labour disputed.

 

Credit Applications - KJI reserve the right to accept or reject any credit application without giving a reason. KJI will request specific and reasonable information about the client, their bank, their business and suppliers in order to make a decision. Credit invoices will be due 14 days from the date of invoice unless otherwise agreed. Late payment may result in credit charges of 2% of the overdue amount per calendar month + £10.00 per reminder letter or phone call. KJI or their agents shall charge the client for any debt recovery costs.

 

Consequential Loss - KJI or its staff shall not be liable for any consequential loss howsoever caused directly or indirectly as a result of late delivery or other non performance of KJI.

 

Force Majeure - KJI will not be held responsible for any delay, hindrance or cancellation caused by a factor beyond their control including but not restricted to: Acts of God, Civil Disorder, War or Industrial action.

 

Ownership & Title - All goods supplied to the client remain the property of KJI until paid for in full. In the event of non payment, KJI reserve the right to enter the clients property or site to recover KJI supplied goods to the value of the debt.

 

Delivery & Appointments - Appointment times must be adhered to unless notified at least 24 hours in advance. If material or clients are late, we may charge from the time that was originally agreed. If material arrives late and is still expected to be ready for the original completion time, we may make an extra charge. Any material handled via the Postal System, External Carrier, Courier, Taxi or means other than delivery by the customer or our staff in person, either to or from our premises, are the sole responsibility of the customer. Delivery times/dates are given as estimates and will not be legally binding. No direct or indirect liability will be accepted as a result of late delivery. Goods shall be delivered to the clients address unless we are given, in writing, a delivery address.

 

Damage - Any damage or loss in transit must be reported to KJI within 2 working days of receipt or expected delivery date in the case of loss. Any damaged packaging should be opened and inspected by the client in the presence of the carrier’s driver or the delivery rejected immediately. PLEASE NOTE - Do not sign for goods unless you are happy that they are in good condition, DO NOT sign a delivery note as unchecked or unopened or un-inspected, this will be considered as if signed for in good condition.

 

Returns Policy - KJI do not accept returns unless the goods are damaged, wrongly supplied or not fit for the purpose for which they were bought. In any of these cases the client should in the first instance contact KJI by telephone or in writing explaining the reason for return. If KJI agree to accept the return, a returns number will be issued. Goods returned without the correct documentation and returns number will be returned to the client and the client will be invoiced for the carriage costs. This does not affect the clients statutory rights.

 

Warranty - Warranty only applies to new sales goods, KJI will pass on the manufacturer’s warranty (normally 12 months) from the date of KJI’s purchase from the supplier. The client should ask for written confirmation of the warranty offered before purchase. *Excludes Software, Recordings and Recording Media.

 

Licences - The client undertakes to obtain any operating licences required by law (local, national or international) required to operate equipment. The client retains title to all intellectual content of the materials supplied to KJI. The client is also responsible for any copyright licences required for any material supplied either by the client to ourselves or by ourselves to the client. The Client holds us, our owners, directors, employees or family members harmless and will defend and indemnify the same against any such liability. We perform our services on this understanding.

 

Health & Safety - The client agrees that in no event shall we, our owners, directors, employees or family members, be held liable for any loss or damage to media supplied by the customer, loss of earnings, delivery dates, loss or damage to property or personal injury either on our premises, our parking facilities or on the street outside.

 

Referrals - We may refer to the client by name or present a copy of any work done in order to give examples of our work to obtain further business or promote the company and the brand. (Please state if you wish this clause to be removed prior to our commencing work)

 

No Smoking Policy - We operate a strict No Smoking policy on all our premises. Both for the safety of our buildings and comfort of our staff.

 

COPYRIGHT NOTICE: No part of this website or our publication may be reproduced without our written permission. This must be obtained in advance. Permission will not normally be withheld if your request is to provide a link to or promotion of our products and services.